Mobile Tickets at Jardin Majorelle: What to Show at the Gate
Quick answer: Show the QR or e-ticket on your phone at the Jardin Majorelle gate; printing is optional. Confirmation arrives by email after checkout. Screenshot the code offline, raise screen brightness, and arrive 10-15 minutes early. Late arrival and wrong dates are not guaranteed entry. This is an independent platform, not the official ticket office.
TLDR
- Show the QR or e-ticket on your phone. Printing is optional, not required.
- Confirmation arrives by email after booking. Check spam. Save a screenshot offline.
- Arrive 10-15 minutes early. Late entry is not guaranteed.
- Match names and headcount to the voucher.
- We are an independent platform (Paula Reese), not the official ticket office.
Table of contents
- What “mobile ticket” means
- How you receive it
- What staff scan
- Phone battery, glare, and screenshots
- Names, kids, and extra museums
- Late, lost email, wrong date
- Street PDFs and lookalike QRs
- FAQ
- Disclaimer
The gate at Rue Yves Saint Laurent is a scanner line, not a debate club. A bright, uncropped QR beats a buried email thread.
What “mobile ticket” means
A mobile ticket is a timed-entry pass with a scannable code. Staff check the date, slot, and party size. They do not need a paper souvenir unless you prefer one.
Our FAQ says you receive e-ticket(s) with a QR shortly after booking and you show the code on your phone.
How you receive it
- Complete checkout at marrakesh-booking-service.com/#booking.
- Watch the inbox (and spam) for confirmation.
- Open the attachment or in-account pass.
- Screenshot the QR at full brightness.
- Keep the booking reference in a note.
If nothing arrives, email booking@marrakesh-booking-service.com with the order number and the email you used. Do not buy a second ticket while you wait five minutes.
What staff scan
Expect a QR or barcode on the confirmation. Have the phone unlocked before you reach the reader. Crop nothing important. Airplane mode is fine once the image is saved.
Bring ID if the product listed named visitors. Proof of age helps if you claim a child under 10 (our FAQ: children under 10 enter free with a paying adult).
Phone battery, glare, and screenshots
Marrakech sun washes a dim OLED. Raise brightness. If the screen is cracked over the code, use a screenshot on a travel partner’s phone or a printout.
A dead battery is a you problem, not a refund. Charge the night before. A small power bank earns its weight.
Offline screenshot matters because hotel Wi-Fi dies in the taxi.
Names, kids, and extra museums
Garden entry is not automatically a museum ticket. Pierre Bergé Berber Museum and Yves Saint Laurent Museum need the combined option if that is what you want (FAQ).
If four adults show up on a two-person voucher, two people wait outside or buy separately if anything is left.
Late, lost email, wrong date
Late arrivals: staff may help if the next wave has space. They may not. We recommend 10-15 minutes early. Late arrival is non-refundable on our refund policy.
Lost email: search the sender domain, then write support. Do not accept a stranger’s “I can regenerate your QR” in the street.
Wrong date you selected: non-refundable. Wrong date because of our system error: we correct or refund per the policy.
Street PDFs and lookalike QRs
The official garden site names tickets.jardinmajorelle.com as the only official ticket website (jardinmajorelle.com). Random WhatsApp PDFs fail often.
We are independent. We still send a real confirmation from our booking flow, not from a curb reseller. If a ticket we issued is refused and the venue confirms that in writing, the refund policy allows a full refund.
Soft CTA
When the date is locked, reserve timed entry. Then screenshot the QR the same hour.
Related guides
Ready to reserve? Book timed Jardin Majorelle entry.
FAQ
Do I need to print?
No. Phone is enough if the code is readable.
Can I forward the ticket to a friend who goes without me?
Only if the product allows name/party changes. Ask support first. Do not assume a forwarded screenshot transfers the slot.
Two phones in the group?
One code can cover the party if the voucher lists the full headcount. Have a backup screenshot anyway.
What if the scanner errors?
Step aside, open the email original (not a compressed chat image), and ask staff to retry. Then contact us from the shade with a photo of the screen.
Are you official?
No. Paula Reese, independent. Disclaimer. About us.
Disclaimer
Marrakesh Booking Service is independent and not affiliated with the official Jardin Majorelle ticket office. Gate procedures can change. Confirm details on your voucher. Official tickets: tickets.jardinmajorelle.com.
