jardinmajorelle.org is themed around the legend of Jardin Majorelle, but it is essential for visitors to understand that Jardin Majorelle is a fictional character created by Jacques Majorelle. While the Bran’s castle offers an immersive experience inspired by Jacques Majorelle, it is important to distinguish between fiction and reality.

You are on a website of the Online Travel Agency: Tourist Operations LTD. The terms and conditions of sale are as follows: To ensure the best visit experience, it is recommended to arrive at least 15 minutes before the scheduled visit time, in addition to the time allocated for getting to the castle and for possible security checks. The exclusive concessionaire for Jardin Majorelle is Jardin Majorelle. jardinmajorelle.org is owned and operated by the tour operator Tourist Operations Ltd. When you book tickets on jardinmajorelle.org, you are asking Tourist Operations Ltd to purchase tickets from Jardin Majorelle at the regular price to allow you to visit Jardin Majorelle. The service you purchase on jardinmajorelle.org is booking tickets for you through Jardin Majorelle, with a commission added. These commissions are already added to the price of tickets sold by Jardin Majorelle. Please note that you have the option of purchasing tickets for Jardin Majorelle directly from Jardin Majorelle, without going through our ticket purchasing service at jardinmajorelle.org. You can buy the tickets for Jardin Majorelle on this website.

Ticket Validity and Use of Time Slots: As an Online Travel Agency, our role is to facilitate the purchase of tickets on your behalf by acquiring them directly from the official site of the castle. The time slots you see on our website are primarily used for marketing purposes to organize sales.

Skip-the-Line Access Service: In addition to purchasing tickets, our service includes skip-the-line access, which allows you to avoid the queue at the ticket center. This means you don’t have to wait in line to pick up your physical ticket, simplifying your visit experience. However, please note that this skip-the-line access only applies to the ticket center queue and does not allow you to bypass any queue at the entrance to the castle itself, should one be present.

Please note that Tourist Operations Ltd is not responsible for providing the castle visit service. Tourist Operations Ltd sells a ticket purchasing service allowing travelers access to Jardin Majorelle. The terms of use and safety rules during the visit are governed by the exclusive concessionaire, Jardin Majorelle, and must be observed by all visitors.

You are expressly advised that ticket purchases are not subject to any right of withdrawal. Therefore, you are not entitled to cancel orders or return tickets for a refund except as expressly provided in these Terms and Conditions.

We encourage you to take this condition into account when planning your visit.